PT Mitra Aplikasi Digital (MAD) was established in 2018. Before PT MAD was formed, we were experienced in various fields of information technology. Starting from the develop system (desktop and web) to the mobile application. Until finally we decided to establish MAD. We are ready to help with your information technology solutions.
Ability to develop on the ITSM platform including the customization of the core applications such as Incident, Problem, Change, Knowledge and Service Catalog.
Ability to participate in design workshop, development, testing and deployment activities with customers.
Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies.
Working knowledge of how configuration management factors into the ITIL framework.
Knowledge of Computer Operating Systems (Linux, Windows) and administration.
Knowledge of Databases (MS SQL, PostgreSQL, Oracle).
Understanding of Windows Server, Linux, VMware, or Cisco networking is a plus.
Knowledge of Business Rules, Client Scripts, Script include, Workflow designer, Table/Form creation, email alerts configuration.