PT Mitra Aplikasi Digital develop systems, applications, and websites specifically designed for the car rental industry to streamline operations and enhance customer satisfaction. Our solutions simplify car management, enable seamless online and offline bookings, and integrate secure digital payment systems. They also provide tools for managing customer data, rental history, and automatic financial reporting. By centralizing fleet management, bookings, payments, and reporting into one modern platform, car rental companies can improve efficiency, expand their market reach, and deliver exceptional customer experiences.
Solution
Responsive Web & Mobile App
A fully optimized platform ensuring smooth access to car rental services across all devices.
Integrated Booking System
A comprehensive booking system supporting both online and offline reservations with real-time availability updates and instant confirmations.
Digital Payment Integration
Secure and flexible payment options, including credit/debit cards and digital wallets, for hassle-free transactions.
Fleet & Customer Management
A centralized system to manage car availability, rental history, maintenance, and customer records efficiently.
Automated Financial Reporting
Real-time tracking of revenue, expenses, and rental data, simplifying financial management and decision-making.
As a customer of PT Mitra Aplikasi Digital, Daimler leveraged our expertise to address challenges in managing their network and telephony operations. Mitra Aplikasi Digital delivered a custom-built ticketing system enhanced with advanced process automation, tailored specifically to streamline their workflows, reduce inefficiencies, and boost operational effectiveness.
Solution
Enhanced Monitoring and Reporting
Visual indicators and real-time data enable easy tracking of ticket statuses and maintenance progress. The system also supports seamless data export for analysis and reporting purposes.
Process Automation
Leveraging OpenText, PHP, SQL Server, SolarWinds, and ATOS, we automate incident logging and tracking to reduce manual workflows. This integration optimizes the process, cuts down on repetitive tasks, and enhances overall operational efficiency.
Centralized Ticket Management
A unified dashboard for creating, tracking, and managing tickets. Ticket statuses such as In Progress, Pending Approval, and Rejected are clearly categorized for streamlined monitoring.