PT Mitra Aplikasi Digital

Use Case

Baqat Indonesia

Baqat

Entertainment application that uploads videos of playing games, singing, or dancing, and wins prizes.

Industry

Entertainment

Customer

PT DMAPS

Location

Indonesia

Device

Project Detail

The project focuses on developing a mobile-based entertainment application that allows users to upload short videos of activities such as playing games, singing, and dancing. The application is designed to be an interactive, competitive, and entertaining self-expression platform where users can earn exciting awards and prizes based on their performance and participation.

Solution

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Creative Expression Container

a platform that allows anyone to express their talents in gaming, music and dance in the form of short videos that are easy to upload.
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Entertainment and Reward System

Integrating a reward system based on likes, views, and weekly challenges so that users feel appreciated for their participation, not only socially but also materially.

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Positive Social Experience

Building a creative community that supports each other and provides positive feedback through comments, likes, and collaboration features.

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Long-Term Engagement​

With features like points, leaderboards, account levels, and regular challenges, the app encourages users to stay active and keep participating.
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The Latest Technology for Security & Comfort

Reporting system and manual moderation team to maintain community comfort.

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Accessibility and Ease of Use

The application is designed for all groups with an intuitive, lightweight interface that can be accessed on various mobile devices.

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Acekids

Acekids

An interactive learning app that strengthens family bonding while building fun, structured learning habits.

Industry

Education

Customer

Acekids.me Pte Ltd.

Location

Singapore

Device

Project Detail

AceKids redefines parent-child engagement by seamlessly blending educational activities with bonding opportunities through its innovative platform. The solution features cognitive skill-building quizzes and learning modules, coupled with a rewards system that allows children to redeem points for entertaining mini-games like runners and fishing simulations. By facilitating shared interactive experiences, the platform naturally fosters family connections while enabling parents to guide their child’s educational journey and children to enjoy a balanced mix of learning and playtime.

Solution

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Dual-Interface Learning Platform

he dual-interface platform provides distinct yet interconnected experiences, where parents monitor progress and manage content through their dashboard while children access interactive quizzes and a rewards center through a child-friendly interface.
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Two-Tier Engagement System

Our two-tier engagement system combines an educational layer featuring curriculum-aligned quizzes with an entertainment layer offering redeemable mini-games like runner adventures and fishing simulations, ensuring balanced learning and play.

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Smart CMS & Rewards Management

The smart CMS empowers administrators with comprehensive controls for content and user analytics, featuring specialized tracking for learning progress (quiz completion), rewards points balance, and mini-game redemption history to optimize both educational and engagement outcomes.

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Urbane Room

Urbane Room​

Delivering intelligent revenue management solutions designed to maximize hospitality business profitability.

Industry

Hospitality

Customer

Urban Room

Location

Indonesia

Device

Project Detail

Urban Room is a comprehensive revenue management system specifically developed for the hospitality industry. This solution empowers hotels to:
Optimize pricing strategies and room inventory allocation through data-driven insights. Streamline operations with a centralized CMS that provides real-time updates on room availability, rates, and market demand. Enhance decision-making with automated reporting and forecasting tools that analyze booking patterns and competitor pricing.

Solution

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Revenue Management CMS

A centralized control panel providing real-time visibility into room inventory, pricing strategies, and market performance metrics.
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Performance Analytics Dashboard

Comprehensive reporting tools that track KPIs, occupancy rates, and revenue trends with visual data representations.
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OTA Integration

Can be integrated with various Online Travel Agent (OTA) platforms. This integration allows real-time data synchronization, 
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Market Intelligence Integration

Automated competitor rate monitoring and demand forecasting to inform strategic pricing decisions.

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Clean Bedding Inc

Clean Bedding Inc.

Delivering a seamless web application to automate shipment integration and enhance operational efficiency for CBI and TeamFresh.

Industry

Supply Chain

Customer

Clean Bedding Co., Ltd.

Location

South Korea

Device

Project Detail

Clean Bedding is a web application designed to streamline shipment integration between our client, CBI, and a third-party logistics provider, TeamFresh. The application automates order processing, ensuring seamless communication and fulfillment by directly syncing orders from CBI with TeamFresh for efficient delivery. It also includes subscription management with custom logic tailored to client needs and integrates with a WordPress marketplace to automatically retrieve product details and updates. By optimizing these processes, Clean Bedding enhances operational efficiency, reduces manual effort, and improves the overall customer experience.

Solution

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Automated Shipment Integration

A seamless system to sync orders between CBI and TeamFresh, ensuring efficient and accurate delivery processing.

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Subscription Management

Customizable logic to manage customer shipping subscriptions, tailored to meet specific client requirements.
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WordPress Market Integration

Automatic retrieval of product details and updates from the WordPress marketplace, ensuring real-time data accuracy.

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User-Friendly Interface

An intuitive and responsive web application designed for ease of use, ensuring smooth navigation and operation.
 
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Operational Efficiency Tools

Features to reduce manual effort, minimize errors, and streamline communication between stakeholders.

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Carelution

Carelution

Delivering a comprehensive caregiving management system designed to streamline elderly patient care and enhance service efficiency.

Industry

HealtyCare

Customer

Knew IT

Location

South Korea

Device

Project Detail

Carelution is a comprehensive caregiving management system designed to streamline elderly patient care and enhance service efficiency. It centralizes patient and guardian data, conducts essential assessments such as fall risk, pressure ulcer risk, and cognitive function evaluations, and tracks counseling logs for seamless record-keeping. The system also facilitates nursing care coordination, optimizes caregiver schedules, and manages salary provisions to ensure efficient workforce management. By integrating these features, Carelution empowers caregiving organizations to deliver personalized, high-quality patient care while improving operational efficiency and maintaining organized, accessible records.

Solution

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Centralized Patient and Guardian Management

A unified platform to store and manage patient and guardian information, ensuring easy access and accurate record-keeping.

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Comprehensive Assessment Tools

Tools to conduct and track basic assessments, including fall risk, pressure ulcer risk, cognitive function, and need assessments, enabling personalized care plans.
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Counseling Log and Document Management

A system to log counseling sessions and manage important documents, ensuring organized and accessible records.

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Nursing Care Coordination

Features to monitor and coordinate nursing care, ensuring high-quality patient outcomes and efficient service delivery.
 
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Caregiver Scheduling and Payroll Management

Tools to optimize caregiver schedules and manage salary provisions, improving workforce efficiency and satisfaction.

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Cars For Rent

Cars For Rent

Delivering seamless web and mobile solutions designed to streamline car rental operations and enhance customer satisfaction.

Industry

Automotive

Customer

Cars For Rent (2016) Pte Ltd

Location

Singapore

Device

Project Detail

PT Mitra Aplikasi Digital develop systems, applications, and websites specifically designed for the car rental industry to streamline operations and enhance customer satisfaction. Our solutions simplify car management, enable seamless online and offline bookings, and integrate secure digital payment systems. They also provide tools for managing customer data, rental history, and automatic financial reporting. By centralizing fleet management, bookings, payments, and reporting into one modern platform, car rental companies can improve efficiency, expand their market reach, and deliver exceptional customer experiences.

Solution

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Responsive Web & Mobile App

A fully optimized platform ensuring smooth access to car rental services across all devices.

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Integrated Booking System​

A comprehensive booking system supporting both online and offline reservations with real-time availability updates and instant confirmations.

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Digital Payment Integration

Secure and flexible payment options, including credit/debit cards and digital wallets, for hassle-free transactions.

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Fleet & Customer Management

A centralized system to manage car availability, rental history, maintenance, and customer records efficiently.

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Automated Financial Reporting

Real-time tracking of revenue, expenses, and rental data, simplifying financial management and decision-making.

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Artotel Group needed a solution to simplify reward claims, enable voucher sharing, and offer booking discounts, enhancing customer convenience and engagement.

Artotel Group

Artotel Group

Enhancing Customer Experience with Integrated Communication

Industry

Hospitality

Customer

PT Artotel Indonesia

Location

Indonesia

Device

Project Detail

Artotel has many hotel branches that aim to provide a unified customer experience across all locations by using a single contact number. This allows Artotel to monitor activities at each branch seamlessly.

Solution

Artotel offers a unique blend of hospitality and art through the integration of the Respond.io communication platform. With this integration, Artotel can:
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Quick and Efficient Response

Manage all messages from guests through various communication channels (WhatsApp, Instagram, Facebook, and others) in one integrated dashboard.
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Personalized Service

Provide a more personalized customer experience by recording conversation history, so that every guest feels appreciated.
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Reservation Management

Make it easier for guests to book rooms or other services connected to each hotel agent.

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Automation and Effectiveness

Utilize chatbot features and automated workflows to respond to common questions such as room rates, amenities, or location information.
 
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Analytics for Growth

Track and analyze customer interactions to improve future guest experiences.

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Parador Hotel & Resort​s

Parador Hotel & Resorts

Increase Customer Engagement of all Parador hotel branches with Respond.io for Support, Reservations and Promotions

Industry

Hospitality

Customer

PT Parador Management International

Location

Indonesia

Device

Project Detail

Parador wanted a modern and efficient customer communication solution that could manage multiple communication channels, such as WhatsApp, Instagram, Facebook Messenger, and more, in one unified dashboard. This allows for more responsive and personalized interactions for a better guest experience.

Solution

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Multi-Channel Messaging Integration

Expanded beyond WhatsApp to include additional messaging channels for a more versatile communication strategy.

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Advanced Messaging Features

Provided a high-quality solution with enhanced functionalities, such as message scheduling, automation, and analytics.

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Scalable Platform

Delivered a solution that could grow with Parador Hotels and Resorts, ensuring seamless communication as their operations expanded.

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Improved User Experience

Enhanced reliability and performance for both the customer service team and end users, ensuring smooth interactions.

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Customization Options

Tailored the solution to meet the specific requirements of Parador Hotels, enabling better alignment with their communication goals.

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Kho Ping Hoo

E-Book Reader (Kho Ping Hoo)

Dive into a world of epic adventures and cultural heritage with a digital collection designed for seamless reading.

Industri

Entertaiment

Client

Kho Ping Hoo

Location

Indonesia

Device

Project Detail

PT Mitra Aplikasi Digital successfully developed an eBook Reader application, available on the App Store and Play Store, designed to provide a seamless and modern reading experience for fans of Kho Ping Hoo’s legendary literary works.

Solution

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Digital Transformation

Transforming fragmented and physical records into an organized, accessible digital library that centralizes data for better management and easy retrieval.

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Modern User Experience

Crafting a user-friendly interface with personalization features for an engaging and comfortable reading experience.

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Cross-Platform Access

Guaranteeing seamless availability on both iOS and Android platforms to maximize accessibility and ensure a wider audience can engage with your services or products.

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Offline Capability

Enabling users to download their preferred books and enjoy reading them anytime, even when they do not have access to an internet connection, ensuring uninterrupted access to their favorite content.

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BW Hospitality

BW Hospitality

Delivering responsive websites and applications designed to elevate guest satisfaction.

Industry

Hospitality

Customer

PT BW International

Location

Indonesia

Device

Project Detail

PT Mitra Aplikasi Digital developed professional websites and applications tailored specifically for the hospitality industry. These solutions are designed to:
 
Enhance the guest experience by providing detailed information about rooms, facilities, and services through a responsive interface optimized for both desktop and mobile devices.
 
Enable direct bookings with features such as a room availability checker, secure payment options, and instant confirmation, allowing guests to conveniently book rooms without third-party intermediaries.
 
Incorporate SEO-friendly elements to boost online visibility, ensuring the hotel is easily discoverable on search engines.
 
Showcase an attractive visual design and intuitive navigation to create a professional digital presence that aligns with the quality of the hotel’s services.

Solution

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Responsive Website Design

A website optimized for desktop and mobile, ensuring seamless access to hotel information across devices.
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Integrated Direct Booking Feature

A booking system to reduce third-party commissions and increase booking conversions through a user-friendly interface with secure payment options and instant confirmation.
 
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SEO-Friendly Enhancements

Optimization to improve search engine rankings and attract more potential guests.
 
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Availability Room​

Real-time updates, powered by the Management CMS, provide guests with accurate and up-to-date information on room availability.

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Dedicated Mobile Application

Development of the BW Hospitality App, available on Google Play Store and Apple App Store, enabling guests to explore services, check room availability, and book directly.

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