Use Case

Pelangi Scuba Diving Center

Pelangi Scuba Dive Center

Making diving experiences easier with an integrated booking system.

 

Industry

Sport

Customer

Pelangi Scuba Dive Center

Location

Indonesian

Device

Project Detail

Pelangi Scuba Diving needed a platform to simplify course registration, trip reservations, and gear rentals in one centralized system. Mitra Aplikasi Digital created a website with an integrated booking system, allowing divers to plan and manage their activities more efficiently.

Solution

icon open text

Course Booking

A streamlined system that lets customers browse available courses, check schedules, and register online. This ensures a hassle-free process for both new learners and experienced divers looking to upgrade their skills.

icon open text

Trip Reservation

Simplifies the way customers book diving trips by providing updated schedules, availability, and easy payment options, ensuring smooth trip planning from start to finish.

icon open text

Gear Rental Management

An integrated rental feature that allows divers to book essential diving equipment in advance, reducing on-site delays and ensuring gear availability.

icon open text

Unified Platform

Brings together course booking, trip reservations, and gear rentals into a single website, improving efficiency for staff and offering customers a seamless, user-friendly experience.

Galery

Our Other Offices/ Affiliates

Pelangi Scuba Diving Center Read More »

Moriah Hills The Holy Ground

Moriah Hills The Holy Ground

Simplifying retreat house reservations with integrated communication.

 

Industry

Hospitality

Customer

PT Bukit Moriah Utama

Location

Indonesian

Device

Project Detail

Moriah Hills The Holy Ground provides retreat house rentals designed for retreats. To simplify and unify guest communication, they adopted Respond.io, enabling a centralized contact system that allows the team to manage reservations and guest inquiries efficiently.

 

Solution

icon open text

Centralized Communication

Handle all guest messages from multiple channels (WhatsApp, Instagram, Facebook, and others) in one integrated dashboard.

icon open text

Seamless Reservation Management

Guests can easily book and confirm retreat house reservations through connected communication channels.

icon open text

Personalized Guest Interaction

Conversation history helps staff deliver a more personal and welcoming experience for each guest.

icon open text

Automation and Efficiency

Automated workflows and chatbot features simplify responses to common questions such as availability, facilities, and booking details.

Galery

Our Other Offices/ Affiliates

Moriah Hills The Holy Ground Read More »

Gogopass Asia

Gogopass Asia

A smart service booking platform that simplifies appointment management between customers and service providers through real-time updates and an intuitive web interface.

Industry

Booking Services

Customer

Gogopass Asia Sdn Bhd
Is Global Service Pte Ltd

Location

Malaysia

Device

Project Detail

PT Mitra Aplikasi Digital developed a professional website tailored for the service booking industry through the Gogopass project. This platform streamlines the entire appointment process by allowing customers to schedule and cancel services directly, while service providers can manage their bookings, working hours, and promotional content displayed on the GoBookit website. Admins have the flexibility to add or remove providers as needed. The website is designed to deliver a seamless booking experience with detailed availability information that matches customers with the right service providers based on their needs. Supported by a real-time Management CMS, the platform ensures accurate updates and optimized service discovery.

Solution

icon open text

Appointment Booking System

Enables customers to manage their bookings and service providers to control availability and appointment status.
icon open text

Service Promotion Management

Providers can highlight their offerings directly on the GoBookit site.

icon open text

Real-Time Updates via CMS

Ensures customers get live availability information and smooth appointment experiences.

icon open text

Responsive Web Design

Accessible across devices for convenience and user satisfaction.

icon open text

Provider Management Tools

Allows admins to onboard or remove providers easily.

Galery

Our Other Offices/ Affiliates

Gogopass Asia Read More »

Baqat Indonesia

Baqat

Entertainment application that uploads videos of playing games, singing, or dancing, and wins prizes.

Industry

Entertainment

Customer

PT DMAPS

Location

Indonesia

Device

Project Detail

The project focuses on developing a mobile-based entertainment application that allows users to upload short videos of activities such as playing games, singing, and dancing. The application is designed to be an interactive, competitive, and entertaining self-expression platform where users can earn exciting awards and prizes based on their performance and participation.

Solution

icon open text

Creative Expression Container

a platform that allows anyone to express their talents in gaming, music and dance in the form of short videos that are easy to upload.
icon open text

Entertainment and Reward System

Integrating a reward system based on likes, views, and weekly challenges so that users feel appreciated for their participation, not only socially but also materially.

icon open text

Positive Social Experience

Building a creative community that supports each other and provides positive feedback through comments, likes, and collaboration features.

icon open text

Long-Term Engagement​

With features like points, leaderboards, account levels, and regular challenges, the app encourages users to stay active and keep participating.
icon open text

The Latest Technology for Security & Comfort

Reporting system and manual moderation team to maintain community comfort.

icon open text

Accessibility and Ease of Use

The application is designed for all groups with an intuitive, lightweight interface that can be accessed on various mobile devices.

Galery

Our Other Offices/ Affiliates

Baqat Indonesia Read More »

Acekids

Acekids

An interactive learning app that strengthens family bonding while building fun, structured learning habits.

Industry

Education

Customer

Acekids.me Pte Ltd.

Location

Singapore

Device

Project Detail

AceKids redefines parent-child engagement by seamlessly blending educational activities with bonding opportunities through its innovative platform. The solution features cognitive skill-building quizzes and learning modules, coupled with a rewards system that allows children to redeem points for entertaining mini-games like runners and fishing simulations. By facilitating shared interactive experiences, the platform naturally fosters family connections while enabling parents to guide their child’s educational journey and children to enjoy a balanced mix of learning and playtime.

Solution

icon open text

Dual-Interface Learning Platform

he dual-interface platform provides distinct yet interconnected experiences, where parents monitor progress and manage content through their dashboard while children access interactive quizzes and a rewards center through a child-friendly interface.
icon open text

Two-Tier Engagement System

Our two-tier engagement system combines an educational layer featuring curriculum-aligned quizzes with an entertainment layer offering redeemable mini-games like runner adventures and fishing simulations, ensuring balanced learning and play.

icon open text

Smart CMS & Rewards Management

The smart CMS empowers administrators with comprehensive controls for content and user analytics, featuring specialized tracking for learning progress (quiz completion), rewards points balance, and mini-game redemption history to optimize both educational and engagement outcomes.

Galery

Our Other Offices/ Affiliates

Acekids Read More »

Urbane Room

Urbane Room​

Delivering intelligent revenue management solutions designed to maximize hospitality business profitability.

Industry

Hospitality

Customer

Urban Room

Location

Indonesia

Device

Project Detail

Urban Room is a comprehensive revenue management system specifically developed for the hospitality industry. This solution empowers hotels to:
Optimize pricing strategies and room inventory allocation through data-driven insights. Streamline operations with a centralized CMS that provides real-time updates on room availability, rates, and market demand. Enhance decision-making with automated reporting and forecasting tools that analyze booking patterns and competitor pricing.

Solution

icon open text

Revenue Management CMS

A centralized control panel providing real-time visibility into room inventory, pricing strategies, and market performance metrics.
icon open text

Performance Analytics Dashboard

Comprehensive reporting tools that track KPIs, occupancy rates, and revenue trends with visual data representations.
icon open text

OTA Integration

Can be integrated with various Online Travel Agent (OTA) platforms. This integration allows real-time data synchronization, 
icon open text

Market Intelligence Integration

Automated competitor rate monitoring and demand forecasting to inform strategic pricing decisions.

Galery

Our Other Offices/ Affiliates

Urbane Room Read More »

Clean Bedding Inc

Clean Bedding Inc.

Delivering a seamless web application to automate shipment integration and enhance operational efficiency for CBI and TeamFresh.

Industry

Supply Chain

Customer

Clean Bedding Co., Ltd.

Location

South Korea

Device

Project Detail

Clean Bedding is a web application designed to streamline shipment integration between our client, CBI, and a third-party logistics provider, TeamFresh. The application automates order processing, ensuring seamless communication and fulfillment by directly syncing orders from CBI with TeamFresh for efficient delivery. It also includes subscription management with custom logic tailored to client needs and integrates with a WordPress marketplace to automatically retrieve product details and updates. By optimizing these processes, Clean Bedding enhances operational efficiency, reduces manual effort, and improves the overall customer experience.

Solution

icon open text

Automated Shipment Integration

A seamless system to sync orders between CBI and TeamFresh, ensuring efficient and accurate delivery processing.

icon open text

Subscription Management

Customizable logic to manage customer shipping subscriptions, tailored to meet specific client requirements.
icon open text

WordPress Market Integration

Automatic retrieval of product details and updates from the WordPress marketplace, ensuring real-time data accuracy.

icon open text

User-Friendly Interface

An intuitive and responsive web application designed for ease of use, ensuring smooth navigation and operation.
 
icon open text

Operational Efficiency Tools

Features to reduce manual effort, minimize errors, and streamline communication between stakeholders.

Galery

Our Other Offices/ Affiliates

Clean Bedding Inc Read More »

Carelution

Carelution

Delivering a comprehensive caregiving management system designed to streamline elderly patient care and enhance service efficiency.

Industry

HealtyCare

Customer

Knew IT

Location

South Korea

Device

Project Detail

Carelution is a comprehensive caregiving management system designed to streamline elderly patient care and enhance service efficiency. It centralizes patient and guardian data, conducts essential assessments such as fall risk, pressure ulcer risk, and cognitive function evaluations, and tracks counseling logs for seamless record-keeping. The system also facilitates nursing care coordination, optimizes caregiver schedules, and manages salary provisions to ensure efficient workforce management. By integrating these features, Carelution empowers caregiving organizations to deliver personalized, high-quality patient care while improving operational efficiency and maintaining organized, accessible records.

Solution

icon open text

Centralized Patient and Guardian Management

A unified platform to store and manage patient and guardian information, ensuring easy access and accurate record-keeping.

icon open text

Comprehensive Assessment Tools

Tools to conduct and track basic assessments, including fall risk, pressure ulcer risk, cognitive function, and need assessments, enabling personalized care plans.
icon open text

Counseling Log and Document Management

A system to log counseling sessions and manage important documents, ensuring organized and accessible records.

icon open text

Nursing Care Coordination

Features to monitor and coordinate nursing care, ensuring high-quality patient outcomes and efficient service delivery.
 
icon open text

Caregiver Scheduling and Payroll Management

Tools to optimize caregiver schedules and manage salary provisions, improving workforce efficiency and satisfaction.

Galery

Our Other Offices/ Affiliates

Carelution Read More »

Cars For Rent

Cars For Rent

Delivering seamless web and mobile solutions designed to streamline car rental operations and enhance customer satisfaction.

Industry

Automotive

Customer

Cars For Rent (2016) Pte Ltd

Location

Singapore

Device

Project Detail

PT Mitra Aplikasi Digital develop systems, applications, and websites specifically designed for the car rental industry to streamline operations and enhance customer satisfaction. Our solutions simplify car management, enable seamless online and offline bookings, and integrate secure digital payment systems. They also provide tools for managing customer data, rental history, and automatic financial reporting. By centralizing fleet management, bookings, payments, and reporting into one modern platform, car rental companies can improve efficiency, expand their market reach, and deliver exceptional customer experiences.

Solution

icon open text

Responsive Web & Mobile App

A fully optimized platform ensuring smooth access to car rental services across all devices.

icon open text

Integrated Booking System​

A comprehensive booking system supporting both online and offline reservations with real-time availability updates and instant confirmations.

icon open text

Digital Payment Integration

Secure and flexible payment options, including credit/debit cards and digital wallets, for hassle-free transactions.

icon open text

Fleet & Customer Management

A centralized system to manage car availability, rental history, maintenance, and customer records efficiently.

icon open text

Automated Financial Reporting

Real-time tracking of revenue, expenses, and rental data, simplifying financial management and decision-making.

Galery

Our Other Offices/ Affiliates

Cars For Rent Read More »

Artotel Group needed a solution to simplify reward claims, enable voucher sharing, and offer booking discounts, enhancing customer convenience and engagement.

Artotel Group

Artotel Group

Enhancing Customer Experience with Integrated Communication

Industry

Hospitality

Customer

PT Artotel Indonesia

Location

Indonesia

Device

Project Detail

Artotel has many hotel branches that aim to provide a unified customer experience across all locations by using a single contact number. This allows Artotel to monitor activities at each branch seamlessly.

Solution

Artotel offers a unique blend of hospitality and art through the integration of the Respond.io communication platform. With this integration, Artotel can:
icon open text

Quick and Efficient Response

Manage all messages from guests through various communication channels (WhatsApp, Instagram, Facebook, and others) in one integrated dashboard.
icon open text

Personalized Service

Provide a more personalized customer experience by recording conversation history, so that every guest feels appreciated.
icon open text

Reservation Management

Make it easier for guests to book rooms or other services connected to each hotel agent.

icon open text

Automation and Effectiveness

Utilize chatbot features and automated workflows to respond to common questions such as room rates, amenities, or location information.
 
icon open text

Analytics for Growth

Track and analyze customer interactions to improve future guest experiences.

Galery

Our Other Offices/ Affiliates

Artotel Group Read More »

Scroll to Top