PT Mitra Aplikasi Digital

Service

Intelligent Automation & Orchestration

Intelligent Automation & Orchestration

Simplify your business operations and drive efficiency with our Intelligent Automation & Orchestration solutions, leveraging advanced technologies to automate routine tasks and enhance accuracy.

Overview

Our Intelligent Automation & Orchestration solutions empower businesses to automate routine processes like data entry, reporting, and analysis. By streamlining these tasks, organizations save time, reduce errors, and boost overall efficiency. Designed with advanced technologies such as robotic process automation (RPA), these solutions enable businesses to allocate resources toward strategic, high-impact initiatives.

Applications Across Industries

Finance

Automate invoice processing, account reconciliation, and financial reporting.

Healthcare

Streamline patient record management, appointment scheduling, and insurance claims processing.

Other Industries

Enhance operational efficiency across various functions with adaptable automation capabilities.

Benefits

Improved Efficiency

Automate time-consuming tasks, freeing employees to focus on value-added activities like data analysis and decision-making.

Error Reduction

Automated processes minimize inconsistencies and errors, ensuring accurate outputs and avoiding costly mistakes.

Resource Optimization

Reallocate valuable time and resources to core business goals, driving competitive advantages.

Our Other Offices/ Affiliates

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Aplication Delivery Management

Aplication Delivery Management

Optimizing performance and ensuring fast, reliable, and secure application delivery.

Overview

Our Application Delivery Management (ADM) solution helps businesses optimize the performance of their applications, ensuring they are delivered quickly, reliably, and securely. This service reduces the time and cost of application delivery, even during periods of high demand, improving user experience and customer satisfaction.

Key Features

Application Performance Monitoring

Identifies and resolves performance bottlenecks.

Load Testing

Ensures applications perform well under high demand.

Security Testing

Guarantees that applications are secure and compliant.

Benefits

Cost and Time Reduction

Streamline delivery processes by automating tasks such as testing and deployment.

Improved User Experience

Ensure applications are fast and reliable, even during peak demand, which helps retain customers and boost satisfaction.

Competitive Advantage

Enhanced efficiency and user experience contribute to market reputation and business growth.
 
 

Our Other Offices/ Affiliates

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Managed Network Services

Managed Network Services

Optimizing and securing your network infrastructure for improved performance and reliability.

Overview

Our Managed Network Services are designed to help businesses effectively manage and maintain their network infrastructure. These services enhance network performance, availability, and security while minimizing downtime and reducing costs. By outsourcing network management to experts, businesses can focus on their core operations, knowing their network is in good hands.

Key Features

Network Monitoring and Management

Continuous monitoring to ensure optimal performance, including traffic monitoring and device management.

Network Security

Implementation of firewalls, intrusion detection, and security monitoring to protect against cyber threats.

Network Optimization

Enhancing network performance by optimizing traffic, configuring devices, and applying QoS policies.

Network Design and Planning

Tailored network design and planning to meet business needs and support future growth.

Disaster Recovery and Business Continuity

Ensuring quick recovery from disasters with backup, recovery strategies, and continuity planning.

Benefits

Improved Network Performance

Optimized traffic and device configurations for a smoother experience.

Enhanced Security

Protection from cyber threats through comprehensive security measures.

Reduced Downtime

Proactive management to minimize disruptions and ensure availability.

Cost Efficiency

Lower operational costs by outsourcing network management.

Focus on Core Operations

With network management taken care of, your team can focus on strategic initiatives that drive business growth.

Our Other Offices/ Affiliates

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Communication Platform as a Service (CPaaS)

Communication Platform as a Service (CPaaS)

Easily integrate voice, video, and messaging into your applications with our cloud-based solution.

Overview

Our Communication Platform as a Service (CPaaS) is a cloud-based solution that enables businesses to seamlessly integrate real-time communication capabilities such as voice, video, and messaging into their applications. With benefits like easy integration, scalability, cost-effectiveness, reliability, and customization, our CPaaS solution empowers businesses to enhance their communication capabilities without the complexity of managing infrastructure.
 

Key Features

Easy Integration

Seamlessly add communication features to existing applications without disrupting workflows.

Scalability

Easily scale communication capabilities as your business grows, with no infrastructure concerns.

Cost-Effectiveness

Avoid costly hardware and software investments by leveraging cloud-based solutions.

Reliability

Built-in redundancy and failover ensure communication services are always available, even during outages.

Customizability

Tailor communication solutions to meet your business’s unique needs by choosing specific features and capabilities.
 

Benefits

Quick and Easy Setup

Ready-to-use solutions for businesses looking to add communication features to their applications quickly.

Cost Savings

Save on traditional communication solution costs by utilizing cloud technology.

Enhanced Communication

Add real-time voice, video, and messaging features to improve user experience and engagement.

Our Other Offices/ Affiliates

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IT Operations and Management

IT Operations & Management

Optimize your IT infrastructure for reliability, security, and availability with expert management services.

Overview

Our IT Operation Management Services are designed to help businesses optimize their IT infrastructure, ensuring reliability, security, and continuous availability. Whether managing network monitoring, server operations, or security, our team provides the expertise to support and improve your IT services.

Key Service

IT Infrastructure Monitoring

Continuous monitoring of servers, networks, and applications to ensure optimal performance using advanced monitoring tools.

Incident Management

Quickly identifying and resolving IT issues through established processes to minimize disruptions.

IT Asset Management

Efficient management and tracking of IT assets, including hardware, software, and licenses, to maximize utilization and lifecycle optimization.

Information Security and Compliance

Ensuring the security of IT systems and data, adhering to regulatory standards, and mitigating potential threats.

IT Service Management

Defining service level agreements (SLAs), monitoring service performance, and continuously improving service delivery.

Opentext ITOM Solutions

We partner with Opentext to deliver IT Operations Management solutions, utilizing Opentext ITOM (IT Operations Management) software tools. This suite helps businesses monitor and manage IT infrastructure and services, offering:

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Operations Bridge

A central platform for monitoring IT systems and services with automated remediation.

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Network Operations Management​

Tools for managing network infrastructure, including performance monitoring and topology mapping.

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Service Management Automation

Automating IT service management processes, including incident and change management.

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Data Center Automation

Automates IT operations tasks such as server provisioning and application deployment.

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Security Operations

Provides threat detection, response, and compliance reporting to protect your IT assets.
 

Benefits

Enhanced Reliability

Ensures your IT systems are consistently reliable and meet business needs.

Improved Security

Implements strong security measures to protect against threats and maintain compliance.

Cost Optimization

Helps optimize resources and reduce downtime, improving operational efficiency and reducing costs.

Better IT Performance

Defining service level agreements (SLAs), monitoring service performance, and continuously improving service delivery.

Our Other Offices/ Affiliates

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Software Development as a Service

Software Development as a Service

At PT Mitra Aplikasi Digital, we offer comprehensive software and application development services tailored to meet the unique needs of our clients. From conceptualization to deployment, we provide custom solutions designed for scalability, reliability, and security.
 

Overview

Our software and application development services are designed to help businesses transform their ideas into fully functional applications. We provide end-to-end development solutions, covering everything from the initial design to testing and deployment. Our team of experienced developers uses the latest technologies and methodologies to ensure that each solution meets the highest standards of quality, security, and scalability.
 
We specialize in a variety of development services, including mobile app development, web development, cloud-based solutions, and enterprise software development. By collaborating closely with our clients, we ensure that we meet their specific requirements and business goals. We emphasize communication throughout the process, ensuring transparency and delivering high-quality solutions that add real value to their operations.

Key Features

Custom Software Solutions​

We create tailored software solutions that are designed to meet your unique business needs. Whether it’s a mobile app, web application, or enterprise-level software, we work closely with you to bring your vision to life.

Experienced Development Team

Our team is skilled in a wide range of programming languages, frameworks, and platforms, ensuring we can deliver a solution that fits your requirements.

Collaboration and Communication

We prioritize transparent communication and strong collaboration with our clients to fully understand their needs and business goals, ensuring the final product exceeds expectations.

Our Other Offices/ Affiliates

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